Microsoft Outlook and Teams Offline for Hours
A global outage affecting email and collaboration tools began Thursday morning, with engineers reporting partial recovery by mid-afternoon.
By Bianca Shevchenko ·
Microsoft is currently restoring servers after a major outage disrupted email and collaboration tools across its cloud platform.
The service interruption started at 9:45 a.m. PT on Thursday. Users reported they could not access Exchange Online mailboxes. By 10:07 a.m. PT, Microsoft confirmed the issue could affect Microsoft 365 connectivity in any region. The company identified the outage as impacting Outlook and several other applications.
Affected services included Microsoft Teams, Copilot 365, Defender XDR, Planner, To Do, and Intune. These tools are central to daily workflows for many businesses and individuals who rely on the Microsoft ecosystem.
Engineers began bringing parts of the affected infrastructure back online. A status update posted just after 3 p.m. PT stated that the restored servers were remaining stable. Microsoft noted that recovery will be gradual as user devices and apps reconnect to the service.
The company is providing ongoing updates through its Microsoft 365 Status account on X. The next scheduled update is expected by 4:30 p.m. PT. No specific time for full restoration has been announced.
